What if your AI agents didn't wait to be asked?

Today, we're introducing Triggers: turns Dust agents from on-demand agents into autonomous workers. Schedule agents to run automatically, trigger them from external events, and let them write back to your systems; no human initiation required.

Triggers bring a crucial new piece to the control plane for autonomous work.

What Triggers do

Triggers complete the automation loop. Your agents are no longer waiting for you to remember to use them. You can now create intelligent, persistent, agentic workflows without third-party workflow tools like Zapier, n8n, or Make. Dust agents understand your full company context, make decisions, and act autonomously. Triggers give them the initiative to follow your instructions better.

Triggers complete Dust’s agent's Operating System. As we wrote in our Agent OS post, companies are moving from Phase 1 (reactive agents) to Phase 3 (autonomous agent networks). Triggers allow your agents to work while you sleep, coordinate with each other, and close the full automation loop: event happens or agent is scheduled → agent processes with context → agent writes back results.

Autonomy you can trust and deploy. Trust comes from visibility and observability. Every trigger logs what ran, when, and why. Every agent action shows its reasoning. You can audit, correct, and improve every agentic workflow you build in Dust.

How teams use Triggers

Sales teams connect their call transcript tool to walk out of their sales meetings with a customized follow-up email leveraging what was discussed, and CRM updates ready for posting.

Engineering teams trigger code review agents when PRs are opened, routing complex changes to senior engineers and auto-approving simple fixes.

Operations teams run weekly metric summaries that pull data from five systems, generate insights, and update Notion dashboards; all autonomously.

Support teams trigger triage agents when tickets arrive, drafting responses to common questions and escalating complex cases, thereby cutting first-response time from hours to minutes.

Built for scale, secure by default

• Schedule agents using natural language. No cron syntax required
• Trigger from webhooks (GitHub, Jira, and available webhooks)
• Write back to any system using MCP integrations
• Full audit logs for every triggered run
• Works with your existing agents. No rebuild required

How to get started

1. Open any agent in your Agent Builder
2. Add a Trigger action (Schedule or Webhook)
3. Describe when it should run—that's it 🎈

Your agent will automatically determine when to trigger based on your description and start running autonomously.

Not using Dust yet? Get a demo to see how triggers can transform manual processes into autonomous operations.

Read the full documentation here to learn about webhook filtering, custom triggers, write-back patterns, and advanced workflows.