Dust

How Alan produces customer stories 80% faster with Dust

How Alan produces customer stories 80% faster with Dust

About Alan Founded in 2016, Alan is revolutionizing healthcare access by combining insurance with a comprehensive digital health platform. Operating in France, Spain, Belgium, and Canada, Alan connects users directly to doctors, therapists, and specialists through intuitive digital interfaces, eliminating the administrative friction that is typically found in healthcare experiences.

How Natural Language Queries Unlock Organizational Context

Beyond Dashboards: How Natural Language Queries Unlock Organizational Context

Most companies sit on disconnected data silos – warehouses filled with business metrics, spreadsheets tracking team operations, and CSVs capturing ad-hoc analyses. The challenge isn't just accessing this data; it's making it work together to answer real business questions. While traditional BI tools offer preset dashboards, they

MCP and Enterprise Agents: Building the AI operating system for work

MCP and Enterprise Agents: Building the AI operating system for work

The Model Context Protocol (MCP), created by Justin Spahr-Summers and David Soria Parra at Anthropic, has emerged as a popular standard for how AI models interact with tools and data. In its simplest form, MCP functions like a "USB-C port for AI applications"—a universal connector that lets

Dust Product update 13

Dust Product update 13

Hi there, We've made it easier to access your knowledge directly in conversations, added OpenAI and Gemini's latest models, and released a beta version of our Salesforce Connection. We're previewing exciting new tools that expand what your agents can do. Here's what&

Engineering Night #2

Engineering Night #2: All things LLMs

Last Wednesday, we hosted our second Engineering Night in Paris, bringing together technical folks for discussions and connection! The event featured three insightful presentations from industry experts: Elie Bakouch from Hugging Face shed light on what is the day-to-day life of a researcher at HF. He dug into different LLM

Introducing Attach from Knowledge

Introducing Attach from Knowledge

We're launching a powerful upgrade to how you interact with your company's knowledge in Dust. Now you can instantly search and attach documents, tables, or entire folders from your data sources, directly in conversations. No more downloads, uploads, or context switching. Direct access to your company

How MCP-powered Dust agents will complete tasks for you

How MCP-powered Dust agents will complete tasks for you

Discover the practical implications of the MCP protocol on Dust's capabilities. Today's businesses use various AI tools across departments - engineering teams code with AI, sales teams engage customers with AI, and support teams manage tickets with AI. However, these tools operate in silos, unable to

Behind-the-curtains: How we conducted our first major architecture transition with no downtime

Behind-the-curtains: how we conducted our first major architecture transition with no downtime

How our eng team orchestrated a major migration, improving security, performance, and scalability while enabling better AI agent capabilities.

Gong connection

Dust Product Update 12

Hi there, We've introduced a new Gong Connection, keyword search in the agent builder, smarter label filtering, and better markdown support to make your agents more powerful and easier to work with. Here's what's new in Dust. Gong Connection Connect Gong call transcripts to

MCP and the Emerging enterprise AI OS Layer

MCP and the emerging enterprise AI OS layer

How MCP calls for a new kind of enterprise infrastructure for the upcoming synthetic workforce era. The Model Context Protocol (MCP) represents the standardization of how AI models interact with tools and data. At its core, MCP defines two fundamental operations: tools/list and tools/call. Tools are provided by

Building with reasoning models: infrastructure requirements and verification loops

Building with reasoning models: infrastructure requirements and verification loops

Explore how reasoning models are transforming AI with structured verification loops and deep research capabilities.

Spreadsheets, Databases, and Beyond: Creating a Universal AI Query Layer

Spreadsheets, databases, and beyond: creating a universal AI query layer

In the world of AI agents, the ability to understand and analyze structured data is a game-changer. While large language models excel at understanding natural language, they struggle with quantitative analysis when data is presented as unstructured text. This is where Query Tables comes in – a powerful feature that enables

First Engineering Night at Dust

First Engineering Night at Dust

We hosted our first Engineering Night in Paris on Feb. 12th bringing together over 80 AI engineers and researchers from across Europe for technical presentations and discussions. Your enthusiasm and feedback were incredibly motivating, and we're already planning the next edition. Technical deep-dives with industry leaders from NVIDIA

Product Update 11

Dust Product Update 11

Hi there, We've shipped new AI models (Sonnet 3.7 and o3-mini), label filtering, and a new BigQuery Connection to make your agents smarter and more precise. Here's what's new in Dust. Try Claude 3.7 Sonnet Anthropic’s first hybrid reasoning model is

No PMs, Just Builders - Joining Dust

No PMs, Just Builders

Building an AI operating system to transform how work gets done requires a unique approach to product development. At Dust, we've chosen a path that might seem unconventional at first: we don't have product managers. Instead, we've built a culture where engineers are directly

Interview at Dust - Joining Dust

Interviews at Dust

At Dust, we're building an AI operating system to transform how work gets done. We connect company infrastructure to AI capabilities, bringing intelligent primitives to users' fingertips. Finding the right people to join us in this mission requires more than traditional interviews – it requires seeing how candidates

Build in Person - Joining Dust

Build in Person

Engineering an AI operating system that transforms how work gets done requires deep collaboration and rapid iteration. At Dust, we've made the deliberate choice to be office-first. Here's why. Building at the edge of what's possible Building Dust means operating at the intersection of

Dust for Dust - Joining Dust

Dust for Dust

The Founder's Dilemma Every founder faces moments of doubt. For me, the persistent challenge has been reconciling the years of effort we've poured into Dust with the creeping suspicion that what we're building might not be truly unique. It's the "if

New reasoning capabilities: o3-mini now available in Dust

New reasoning capabilities: o3-mini now available in Dust

We've integrated OpenAI's latest reasoning model, o3-mini into Dust as a capability for asssistants. Why as a capability? While these models excel at deep reasoning, they're not optimal as standalone conversational agents. That's why we've made O3-mini available primarily as

Dust Product Update 10 - Reasoning Tools, meeting transcripts, feedback loop,

Dust Product Update 10

Hi there, We've shipped several features to help you work more efficiently with your Dust agents: advanced reasoning capabilities for complex use cases, Deepseek in Dust, agent user feedback loop, new files formats and more! Here's what's new in Dust. 🧠 🧠 Advanced reasoning capabilitiesWe'

Permissions in the age of AI-driven companies

Permissions in the age of AI-driven companies

As AI agents become more autonomous and capable, we're discovering that traditional approaches to permissions and access control break down. At Dust, we're building the foundational layer to handle these new requirements. Let me explain why this matters and how we're approaching it. The

DeepSeek-R1 and the future of AI reasoning

The AI landscape was shaken last week with the emergence of DeepSeek, particularly its R1 model. What makes this development especially significant isn't just another model release: it's an interesting shift in how models approach complex reasoning tasks. The power of test-time compute The innovation of

Malt cuts support ticket closing time by 50% with Dust

Customer Support

Malt cuts support ticket closing time by 50% with Dust

As Europe’s leading freelance marketplace, Malt empowers companies to connect with top-tier independent talent. But with rapid growth came the challenge of managing multiple customer support tickets while keeping the customer team efficient. To streamline workflows and improve access to information, Malt partnered with Dust, embedding AI-powered agents into

Building better workflows: the Dust Chrome extension

Building better workflows: the Dust Chrome extension

The average team switches between 93 different applications daily[1], fragmenting knowledge and interrupting workflows. This makes it harder for team members to collaborate and work as one and means the browser is often a central hub for cross-app work. We’re introducing a Chrome Extension to bring Dust agents

Product Update 9 - Sync Private Slack Channel - Data Tools

Dust Product Update 9

Hi there, We've shipped several new capabilities to help you work more efficiently with your Dust agents. Here's what's new: 💬 Sync Private Slack Channels You can now synchronize private Slack channels with Dust: * Add the Dust bot to your private channel * Admins will see